Property renovation can be a busy and chaotic process, especially when some of the work falls short of your expectations. This customer, who lives in the tiny Bedfordshire village of Moggerhanger (pronounced locally as 'Morhanger'), called me in as he was not happy with the appearance of a newly laid Flagstone tiled floor in the kitchen, dining room and downstairs WC. There was extensive renovation work taking place at the property and the customer had been let down by his tiler, as a result
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